Concierge Planning
In addition to the complimentary benefits of our
Source and Reserve service, our Concierge Planning service invites you to be our guest for your entire vacation. All the magic. We plan it. You live it.
Once we have booked your stay, your Concierge Planner will host a call closer to your trip date to learn more about what makes a vacation magical for you. Is it the food? The resort activities? Experiencing the culture? Based on your preferences, we’ll make recommendations for dining, excursions and the right Enchanting Extra activities to enhance your trip. When available, your planner will make your reservations based on your selections and then create a full day by day personalized itinerary for your group taking into account your group’s can’t miss activities, dining experiences and events.
Planning the details
Your planner will schedule another video call with you to review your final personalized day by day itinerary. This call will also include a full lesson on the resort and the surrounding areas of Oahu that will leave you feeling both prepared and excited for your trip!
You will also have access to an app that will allow you to view your itinerary from your phone and any changes made real time. No more downloading PDFs or managing multiple versions of the same document. Plus you can ask questions or make comments within the app!
Before you go
Your planner will be available to you throughout your trip to answer any questions you may have, give additional recommendations or to make changes as you go. Our main goal is to work behind the scenes to give you the freedom to make unforgettable memories in the Aloha State.
While you’re there
A dedicated Concierge Planner to provide guidance and expert recommendations throughout the
planning processAll the benefits of our Source and Reserve service
Dining reservations
Enchanting Extra reservations (authentic Hawaiian Lū‘au, character experiences, spa appointments, snorkeling, canoe sailing, and more!)
Excursions booked (golf tee times, dolphin encounters, kayaking, zip line tours, surfing lessons, and more!)
Suggestions for additional free activities throughout the resort and the island to enhance your vacation
Personalized trip itinerary customized to your group
Recommended packing list depending on time of year and your selected activities and excursions
Ground Transportation between the airport and your destination
Pre-trip zoom call to review itinerary and answer any additional questions you may have
Access to your planner throughout your trip for questions, recommendations or to make changes as you go
Aulani Resort and Spa
Concierge Planning
includes (but not limited to):
Perfectly positioned on the beautiful beaches of Ko Olina on the leeward coast of O‘ahu, Walt Disney Imagineers worked hand in hand with local artisans and cultural experts to create Aulani, A Disney Resort & Spa. Inspired by the natural wonders and rich traditions of Hawai‘i, Aulani Resort is the ultimate family getaway—celebrating the beauty, history and welcoming spirit of the island. “Aulani” means “messenger of a chief.” Here, you'll discover the legends of the Hawaiian islands. After opening in August 2011, a major expansion project was completed in fall 2013, offering families even more to enjoy!
About Aulani Resort
Activities
There is never a “dull moment” at Aulani Resort and Spa, unless of course you want one - just choose poolside or beachside. Whether you’re looking for adventure, local culture, a touch of Disney magic, or some rest and relaxation, there is an activity to grant every whim and wish!
Splash out at the sprawling Waikolohe Valley pool area, the destination for aquatic family fun. Hurtle down water slides, float along a lazy river, snorkel in a private lagoon or simply admire the view from a romantic infinity-edge pool. With interactive play areas, a quiet pool and more, this imaginative oasis offers sun-soaked fun and relaxation for all ages.
Pool Areas
Perfectly positioned on the pristine shores of Ko Olina, Aulani Resort offers easy access to breathtakingly blue waters and fun in the sun. From exhilarating ocean recreation to engaging programs for kids and teens, explore the many beachside diversions designed with you and your family in mind.
Beach Activities
Aulani Resort is the vacation destination where Disney magic meets island paradise—which is why Mickey Mouse and his pals love spending time here! Come say aloha and pose for a photo with Mickey, Minnie, Donald, Goofy and some of their friends as they enjoy some Hawaiian-style fun-in-the-sun. Add a bit of character to your meal with a Character Dining experience at Makahiki – The Bounty of the Islands. Dance with familiar friends, learn games with Moana and discover so much more!
Character Experiences
With all there is to do and see at Aulani Resort, there will be so many moments you'll want to remember. We offer a variety of photo services that let you bring home your favorite vacation memories without missing any of the fun, including private portrait sessions, Disney Photopass® service, and character experience photographs.
Photography Services
Meet Hawai‘i—its natural beauty, culture and character—and fall madly in love. Aulani Resort Excursions knows where to find the spectacular sunsets, welcoming people and rich history that make this island paradise so special. Come along and spot humpback whales on a catamaran cruise, tour O‘ahu‘s moving World War II memorials or hike to a hidden waterfall. All this and more is waiting for you
Excursions
Discover a golf-lover’s paradise at Ko Olina Golf Club, located beside Aulani, A Disney Resort & Spa in Ko Olina, Hawai‘i. Enjoy outstanding facilities, including a golf course, driving range, putting greens and clubhouse. Ko Olina Golf Club features a championship 18-hole course created by renowned architect Ted Robinson—and is recognized by Golf Digest as one of the Top 75 Resort Courses in the US. It features multi-tiered greens, dramatic water hazards and unparalleled views. Aulani Resort Guests can also take advantage of discounted rates, special packages and golf clinics, making it easier to connect with friends and loved ones over this popular pastime. Junior golfers are welcome!
Golf
With 112 miles of shoreline, O‘ahu is a nature lover's paradise with tons of things to do for families. Aulani, A Disney Resort & Spa is nestled in the vibrant Ko Olina community and just a short distance from Honolulu, Waikiki and Kailua—havens for world-class shopping, dining, sightseeing and cultural activities.
O’ahu
Shop for gifts, apparel, sundries, Disney merchandise and more. High-end fashion, vacation essentials, soothing spa products, and Disney mementos are just some of the treasures you’ll find at the resort. Venture beyond Aulani for more options, including duty-free and luxury shopping.
Shopping
From festive pool parties to our complimentary kids club, Guests of all ages will find lots of ways to enjoy a fun-filled stay. Explore a range of activities designed to engage youngsters while immersing them in island culture laced with magical Disney touches. Craft and play games at Aunty's Beach House, embark on a high-tech scavenger hunt and watch movies or stargaze as a family. Experience KA WA‘A – A Lū‘au, a culinary and cultural journey celebrating the legends, people, and natural wonders of Hawai’i. Discover the spirit of the islands through its music at complimentary live performances by some of Hawai’i’s most renowned musicians and storytellers. Gather ‘round the firepit for enchanting tales told by Uncle, a master storyteller. Most of these offerings are yours to enjoy at no additional cost!
Shows and Entertainment
With ten different restaurants on property, Aulani offers a dining option for every occasion and taste.
Dining
Casual, family friendly restaurant featuring fresh, local foods and international flavors in a vibrant setting. Stop in for breakfast and you may run into a Disney character or two!
Makahiki
Buffet style dining and an enchanting journey through Hawaiian history with an authentic Hawaiian Lū‘au
KA WA‘A
Poolside venue serving delicious grab and go items and made to order fare. Take your items to go or enjoy on the ocean view covered patio.
Ulu Cafe
Savor creative cocktails and traditional island appetizers at this upscale lounge inspired by the Hawaiian language.
The ‘Ōlelo Room
Off the Hook
Have a quick lunch or an evening bite while enjoying a full bar at this laid-back, pool-adjacent lounge.
Features contemporary island cooking with locally-inspired dishes on an all-new, dinner-only menu in an elegant, oceanfront setting.
‘AMA‘AMA
Tranquil oasis offering specialty coffees in the morning and a full bar day or night, serving favorite light meals and Hawaiian fare.
Wailana Pool Bar
Mama's Snack Stop
Satisfy your craving for a quick meal or savory snack at this quick-service poolside eatery.
Pāpālua Shave Ice
Cool off poolside with a fruity, refreshing shave ice—a popular Hawaiian treat.
Little ‘Opihi's Beachside Kiosk
This snack shack offers a variety of light fresh and frozen treats, alcoholic and non-alcoholic beverages.
Luxuriate in Paradise as you soothe and rejuvenate your mind, body and spirit at Laniwai—Aulani Resort's full-service spa, salon and fitness center. Choose from dozens of indulgent treatments and immerse yourself in the very best Laniwai has to offer and experience O‘ahu's only outdoor hydrotherapy garden. Stay in shape at our state-of-the-art fitness center or with a full suite of conditioning, toning, and yoga classes. Treat yourself (or the whole family) to salon services that will keep you looking and feeling your best. This tranquil and gorgeous setting with its world class amenities will keep you in an Aloha state of mind.
Spa and Fitness
Ready to say aloha to Aulani?
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