Universal Studios Hollywood

Concierge Planning

In addition to the complimentary benefits of our
Source and Reserve service, our Concierge Planning service allows you to sit back and be the star of your own vacation, VIP-style. All the magic. We plan it. You live it.

Once we have booked your chosen Universal Studios Hollywood Partner Hotel and the theme park tickets, your Concierge Planner will host a video call closer to your trip date to learn more about the main attraction for your vacation. Is it the food? The rides? Live shows? Based on your preferences, we’ll make recommendations for dining, event scheduling and the right activities to enhance your trip.

When available, your planner will make your reservations based on your selections and then create a full day by day personalized itinerary for your group that will include a recommended ride order to follow for each park day based on your kids’ heights, ages,and your group’s can’t miss rides, dining experiences and events.

Planning the details


Your planner will schedule another video call with you to review your final personalized day by day itinerary. This call will also include a full lesson on Virtual Line reservations, plus a Universal Studios Hollywood overview that will leave you feeling both prepared and excited for your trip!

You will also have access to an app that will allow you to view your itinerary from your phone and any changes made real time. No more downloading PDFs or managing multiple versions of the same document. Plus you can ask questions or make comments within the app!

Before you go


Your planner will be available to you throughout your trip to answer any questions you may have, give additional recommendations or to make changes as you go.

Our main goal is to work behind the scenes to give you the freedom to immerse yourself in your favorite movies and make the most unforgettable memories.

While you’re there


  • A dedicated Concierge Planner to provide guidance and expert recommendations throughout the planning process

  • All the benefits of our Source and Reserve service

  • Dining reservations

  • LA Experiences booked (A Day in LA Tour, Surf Class for Beginners in Venice, Downtown Los Angeles Food Tour, and so much more!)

  • Suggestions for additional free activities throughout Universal Studios Hollywood to enhance your vacation

  • Personalized trip itineraries based on travelers’ ages, heights, and your group’s “must do’s!”

  • Ground Transportation arranged between the airport and your destination

  • Stroller rental at theme park

  • Express Pass instruction session (if purchased)

  • Universal app orientation, including Virtual Line tutorial

  • Access to your planner throughout your trip for questions, recommendations or to make changes as you go

Universal Studios Hollywood

Concierge Planning

includes (but not limited to):


Initially created to offer tours of the real Universal Studios sets, Universal Studios Hollywood opened as a theme park in 1964. As one of the oldest and most famous Hollywood film studios still in use, it is now dubbed “The Entertainment Capital of L.A.”. Visitors will be treated to a full-day, movie-based Theme Park and Studio Tour plus Universal CityWalk® - an entertainment, shopping and dining complex, which includes the Universal Cinema and the “5 Towers” state-of-the-art outdoor concert venue. With their highly themed immersive lands, critically-acclaimed rides, and world-renowned Studio Tour, guests will be transformed from movie goers into movie stars.

About Universal Studios

Hotels

Universal Studios Hollywood Partner Hotels offer accommodations from the luxurious and exclusive to the charming and affordable to fit every price point, location and need. With a multitude of options in the surrounding neighborhoods, Palm, Park & Sea Travel will work within your family’s budget, wishlist and “must haves” to find the ideal accommodations for your Universal Studios Hollywood vacation.

Theme Park

Ever wanted to come face-to-face with dinosaurs? Or experience the mysterious halls of a real-life Hogwarts™? At Universal Studios Hollywood, you can do both (and more!) when you explore out-of-this-world themed lands all at one single park. As a leading global entertainment destination, Universal Studios Hollywood delivers highly themed immersive lands that translate to real-life interpretations of iconic movie and television shows. When you enter the park, you’ll be walking through the gates of a working movie studio that hosts some of the biggest names in the movie biz. Follow the red carpet to another time where all your movie dreams can become a reality.

Universal Studios Hollywood

The Palm, Park & Sea Travel “Can’t Miss List”

  • Mario Kart: Bowsers Challenge in Super Nintendo World - one of the most complex rides ever made in the entertainment industry!

  • Secret Life of Pets: Off the Leash in the Upper Lot, a darling adventure where you become a puppy searching for your forever home

  • Flight of the Hippogriff in the Wizarding World of Harry Potter, a kid-friendly coaster that even thrill seekers will love!

Riding:

  • The World Famous Studio Tour, a one of a kind Hollywood experience through working movie sets

  • Visit Ollivanders™ Wand Shop in Wizarding World of Harry Potter and see a wand choose a wizard. Visitors can purchase their own unique wand, wand sets, character wand replicas, or Interactive Wand.

  • Meet your favorite characters - whether it's minions, your favorite DreamWorks characters (ahem, there's a troll who farts glitter) Scooby-Doo, a Transformer or a Hollywood classic, you'll find "stars" from your favorite films to meet in both the Upper and Lower Lots.

Doing:

  • Butterbeer at The Three Brooms, Hog’s Head or the carts in the Wizarding World of Harry Potter

  • El Macho Nachos from Minions Cafe in the Upper Lot

  • Tropical Sunset Cone from Studio Scoop in the Lower Lot

Eating and Drinking:


Continue your adventure beyond Universal Studios Hollywood with plenty of activities to enjoy and so many areas to explore!

Things to do

Universal CityWalk offers acres of fun and exciting environments - from shopping to movies to mouth-watering food and drinks. Cap off a great day at the park, or just have a great night in Los Angeles

5 Towers Stage is a state-of-the-art concert venue. Experience a jaw-dropping explosion of over 5,000 LED lights and a sound system that will blow you away.

iFly gives you the experience of human flight! Indoor Skydiving at iFLY Hollywood's vertical wind tunnel is safe for kids, challenging for adults, exciting for teens and realistic for skydivers.

Seasonal festivals and events happening throughout the year such as Grinchmas™, Halloween Horror Nights, Christmas in The Wizarding World of Harry Potter™ and a spectacular fireworks display on Independence Day.

Downtown Los Angeles Food Tour is a foodie friendly walking tour where you taste creations at a few standout downtown eateries.

A Day in LA Tour ticks of Los Angeles’ top attractions in just one day on this full day city tour

Private LA Coast Tour and Beach Day/Scenic Hike: Venice, Santa Monica, Malibu combines exploring the city’s best natural attractions with seaside relaxation on this private tour, traveling at your own pace.

Surf Class for Beginners in Venice teaches you all the basic surf knowledge using a unique technique which helps you learn how to stand up on a surfboard in less than two hours , even if you are a complete beginner.

Hollywood Celebrity Homes Tour visits the star-studded homes and neighborhoods of Hollywood’s celebrity elite during this narrated tour through Los Angeles and Beverly Hills.

Hollywood Tour follows a carefully curated itinerary through the must-see Hollywood area. Your guide will provide insightful commentary as you travel around the neighborhood - keep your eye out for a celebrity sighting!

Ready to visit the
Entertainment Capital of L.A.?

Click below and we’ll get started!