Concierge Planning
In addition to the complimentary benefits of our
Source and Reserve service, our Concierge Planning service invites you to be our guest for your entire vacation. All the magic. We plan it. You live it.
Once we have booked your chosen Disney Cruise, your Concierge Planner will host a call closer to your trip date to learn more about what makes a vacation magical for you. Is it the food? The excursions? Live shows? Based on your preferences, we’ll make recommendations for on ship activities, excursion activities, and the right Enchanting Extras to enhance your trip. When available, your planner will make your reservations based on your selections and then create a full day by day personalized itinerary for your group taking into account your group’s can’t miss excursions, activities, dining experiences and events.
Planning the details
Your planner will schedule another video call with you to review your final personalized day by day itinerary. This call will also include a full lesson on the Disney Cruise App plus a Disney Cruise overview that will leave you feeling both prepared and excited for your trip!
You will also have access to an app that will allow you to view your itinerary from your phone and any changes made real time. No more downloading PDFs or managing multiple versions of the same document. Plus you can ask questions or make comments within the app!
Before you go
Your planner will be available to you when you arrive in your cruise departure city and through your ground transfer to your ship’s departure port to answer any questions you may have, give additional recommendations or to make any last minute changes. Once you embark on your ship, the Disney Guest Services team will take over as your main point of contact throughout your trip, treating you and your family with VIP-style hospitality.
While you’re there
A dedicated Concierge Planner to provide guidance and expert recommendations throughout the planning process
All the benefits of our Source and Reserve service
Disney Cruise account set up and linked to your reservation
Dining reservations scheduled
Enchanting Extra reservations (princess makeovers, spa appointments, character experiences, mixology classes and more!)
Personalized day by day itinerary for your group
Mobility scooter rental for the ship
Ground Transportation between the airport and your departure port
Recommended packing list depending on the time of year traveling and your cruise destination
Final itinerary book with extra cruise tips, app instructions, and your custom cruise plan
Pre-trip zoom meeting to go over your itinerary, Disney Cruise App lesson, and answer any additional questions you may have
Disney Cruise Line
Concierge Planning
includes (but not limited to):
Disney Cruise Lines offer something for every type of cruiser. Families will create long-lasting memories with original, musical live shows, spectacular fireworks at sea, incredible destinations like our private island and so much more. From sun-up to well past sundown, adults can escape to exclusive locations and experiences—from exciting nightlife and an adults-only pool area, to intimate dining and luxurious spa treatments. Imaginative play in whimsical kids clubs, spectacular Disney-themed entertainment and unique activities featuring popular Disney characters are just some of the unforgettable offerings that keep kids having fun. From tweens- and teens-only youth clubs to afternoons spent at the pool, a Disney cruise is awash with awesome activities for relaxing, making new friends and having fun. With five ships and more on the way (Treasure is expected to set sail in 2024 with two additional being built) plus over 18 cruising destinations offered, the cruising vacation possibilities are endless.
About Disney Cruise Lines
Cruise Inclusions
Delight in Broadway-caliber musicals, see your favorite Disney characters in new and exciting ways and enjoy a new fireworks show at sea (fireworks on most cruises).
Enchanting Entertainment
Designed for Families: extra space and storage, sitting area, and split bath to allow more people to get ready at the same time.
Spacious Staterooms
Relax in paradise with beach chairs, umbrellas, waterslides and a barbecue lunch (on most Bahamian and Caribbean cruises).
Disney’s Private Island
Enjoy upscale restaurants, casual dining, poolside snacks and 24-hour room service.
Variety of Dining Options
Play in themed clubs for every age, staffed by specially trained Disney counselors.
Imaginative Youth Clubs
Discover adults-only areas that include a variety of bars and pubs.
Nightclubs & Lounges
Splash it up in freshwater pools and waterslides at sea.
Pools & Recreation
Stunning vessels that pay homage to the grand era of the luxury ocean liner, Disney’s 5 distinguished ships pamper Guests with state-of-the-art comforts, legendary service and Disney-exclusive activities that bring families together en route to exotic ports of call. From bow to stern, each magnificent ship brims with restaurants, nightclubs, shops and recreational facilities that make cruising a pleasure for Guests of all ages. With so much to experience built right in, getting there is half the fun!
Disney Cruise Line Ships
Disney Magic
This classic-looking vessel awash with modern conveniences is home to the high-speed AquaDunk waterslide, splash zones for little ones, Rapunzel’s Royal Table restaurant, Fathoms and Keys nightclubs for adults, and imaginative clubs for kids, tweens and teens.
Disney Magic sets sail in Northern Europe, the Mediterranean and the Caribbean, with ports of call in The Bahamas and Caribbean.
Disney Wonder
Boasting immersive storytelling touches at every turn, this impressive craft is celebrated for its notable onboard dining experiences like Palo and Tiana’s place — and such can’t miss entertainment as Frozen, A Musical Spectacular and our Marvel Super Hero Academy for kids.
Disney Wonder sets sail through tropical locales bathed in endless sunshine to frozen wonderlands bursting with unspoiled natural splendor, with ports of call in Alaska, Mexico, and the Caribbean.
Disney Dream
Custom-built for magical moments, this ship will captivate your senses with it’s one-of-a-kind diversions, including our Broadway-caliber rendition of Beauty and The Beast, a kids’ play space themed after the Millennium Falcon in Star Wars and a mouthwatering selection of French-inspired cuisine at Remy.
Disney Dream sets sail through some of the world’s most magical places, including the Bahamas and Disney’s very own Castaway Cay with ports of call in Europe, Bahamas, and Castaway Cay.
Disney Fantasy
You’ll be delighted to find countless activities, eateries, and entertainment to match any mood on a vessel designed with longer retreats in mind — standout features include the AquaDuck water coaster, the lavish Royal Court restaurant, an array of live shows and interactive play areas like Star Wars: Command Post.
Disney Fantasy sails through some of the most breathtaking locales in the world—from sparkling sugary white shores to amazing underwater wonders, with ports of call in Eastern Caribbean, Western Caribbean, and Castaway Cay.
Disney Wish
Disney’s newest ship brings to life the fantastical stories you know and love like never before. Be transported to the worlds of Frozen, Marvel and Star Wars inside wondrously themed dining and lounge spaces. Meet royalty and train alongside heroes at imaginative kids’ clubs. Rest and play at adult-exclusive spaces, and ride the first-ever Disney attraction at sea.
Disney Wish sails through vibrant waters and stunning locales with ports of call in Bahamas and Castaway Cay.
Cruise Destinations
Get ready to set sail on magical vacations full of new discoveries, adventures and cultures, with exciting destinations across Alaska, Europe and the Caribbean just begging to be explored!
Castaway Cay
Enjoy balmy tropical weather and world-class recreation on a Bahamian oasis with signature Disney hospitality. Everything needed for the perfect beach getaway is here—from lounge chairs and beach umbrellas to tasty food and family-friendly entertainment. Ample amenities include sprawling beaches, sparkling lagoons teeming with curious sea life, splash-worthy water play areas, scenic walking trails, open-air BBQ dining locations serving complimentary meals, 2 shops featuring Disney Castaway Cay gifts and souvenirs, free tram transportation around the island and more.
Bahamas
Cast off to the Bahamas and soak up all the sun and fun this vibrant vacation spot has to offer. Scenic ports of call awash with leisure, recreation and the magic of the tropics include Nassau and Disney Castaway Cay, our very own private island retreat
Western Caribbean
Surrender to the sun, sand, and surf of an island paradise! Shop for amazing bargains, tour ancient ruins, and enjoy an array of water sports during interludes at beautiful ports of call in Mexico, Jamaica and Castaway Cay, Disney’s private island paradise in the Bahamas.
Eastern Caribbean
Marvel at postcard-pretty landscapes of white-sand beaches and azure waters as you journey through the unspoiled splendor of this tropical oasis. Time on land includes visits to idyllic islands like Tortola, St. John’s, St. Thomas and Castaway Cay, Disney’s private island retreat.
Southern Caribbean
Unwind as you set sail for breathtaking ports of call. Adventure-laden include Barbados, St. Lucia, and Antigua and Curacao, known for its extensive coral reefs teeming with marine life.
Northern Europe
Explore the cultural grandeur of the Baltic region with stops in storied countries like Sweden, Finland, and The Netherlands. The area’s stunning heritage combined with its modern-day flair make this cruise vacation especially memorable and extraordinary.
Norwegian Fjords
Admire snow-capped mountains and cascading waterfalls as you glide across the sweeping fjords of Norway aboard the Disney Magic. Sail from Copenhagen, Denmark or Dover, England and visit enchanting Nordic cities along the way.
Mediterranean
Experience an enriching cruise that exposes you to a medley of historic, bucket-list worthy cities in Italy, France and Spain. Your high sea adventure begins and ends in Barcelona, a bustling port city with an abundance of things to do and see.
British Isles
Look forward to grand adventures when you set forth on a magical tour that captures the alluring sites and scenery of Great Britain, Ireland, Scotland and France. These European locales boast historical wonders and awe-inspiring terrains you have to see to believe.
Bermuda
Escape to an enchanting, tropical hotspot replete with glorious coral reefs, pink-sand beaches, and subterranean caves, and world-class golf — and that’s just for starters! Bermuda’s rich culture and colorful landscape offers an amazing variety of must-see sights.
Specialty Cruises
Embark on unforgettable, themed voyages that are immersive, festive and fun for the entire family — and epic Pixar Day at Sea, Marvel Day at Sea, Halloween on the High Seas and Very Merrytime Christmas.
Alaska
Anticipate pristine vistas and amazing Alaskan wildlife upon your arrival to “The Last Frontier” where you can wander historic mining towns, learn about Native American traditions and brave the world’s longest zip line. Exciting ports of call include Juneau, Ketchikan, Skagway, and Icy Strait Point.
Canada
Plunge into the beautiful spirit of 2 historic port towns during a scenic cruise along the coast of Eastern Canada. Stroll the streets of these charming villages and uncover a host of galleries, street musicians and artisan shops.
Mexican Riviera
Revel in the mesmerizing beauty of the Baja Peninsula as you glide between an idyllic mix of some of Mexico’s most famed ports of call — Cabo San Lucas, Mazatlán and Puerto Vallarta.
Baja
Set sail on a short, but sweet getaway to Ensenada, Mexico from San Diego. Itineraries ranging from 2-5 nights gives you time to enjoy amenities aboard your ship and discover hidden gems tucked inside these coastal cities.
Panama Canal
Kick off your cruise in Port Canaveral or San Diego and call upon the sublime port cities Puerto Vallarta, Cartagena, Cozumel, and Cabo San Lucas. At the heart of your trip lies the world-famous Canal — behold this colossal wonder as you pass through. Soak up the onboard fun with an ample 7 to 8 days at sea.
Pacific Coast
Journey harbor to harbor on a relaxing 4- or 5-night cruise between the charming cities of San Diego and Vancouver. Delight in fun-filled days at sea and take in the incredible sights of either San Francisco or Victoria, British Columbia.
Transatlantic
Embrace every moment on a cruise that whisks you away to destinations overflowing with culture, history and adventure. Itineraries ranging from 11 to 15 nights grant you ample time to dabble in endless onboard activities.
Hawai’i
Infuse your vacation with sun, adventure, and culture when you island hop between Oahu, Kauai, Maui, and the Big Island. Each picturesque locale offers its own collection of beaches, natural wonders and historic villages for you to explore.
South Pacific
Let the magic of the South Pacific sweep you away. From the picturesque beaches and colorful coral reefs of American Samoa, Fiji, and New Caledonia, to the world-class entertainment and spectacular dining onboard your ship, there’s much to explore on this extended voyage sailing from either Honolulu to Sydney or Sydney to Honolulu.
New Zealand and Australia
Cast off from either Sydney, Melbourne, Brisbane or Auckland for 2 to 6 nights on a fun-filled holiday at sea overflowing with Disney magic. And, depending on your itinerary, adventures await on shore too — from exploring the culinary scene in Hobart to snorkeling in one of the world’s largest lagoons in Nouméa.
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Disney Cruise?
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